Solved! The Secret Behind Your Whirlpool Washer’S Fabric Softener Dilemma

A fresh, fragrant laundry experience is often enhanced by the use of fabric softener. However, when your Whirlpool washer refuses to dispense this essential laundry companion, frustration ensues. This blog post delves into the potential causes behind this issue, providing comprehensive troubleshooting steps to restore the harmonious flow of fabric softener.

Reason 1: Clogged Dispenser Compartment

Over time, fabric softener residue can accumulate in the dispenser compartment, obstructing the flow of the liquid.

Solution:

• Remove the dispenser drawer and thoroughly clean it with warm water and a mild detergent.
• Use a small brush or cotton swab to gently remove any stubborn residue.
• Rinse the drawer thoroughly and replace it.

Reason 2: Faulty Fabric Softener Cap

The cap on the fabric softener compartment may not be properly seated or may be damaged.

Solution:

• Ensure that the cap is securely attached to the dispenser.
• If the cap is damaged, replace it with a new one.

Reason 3: Clogged Inlet Valve

The inlet valve controls the flow of water into the washer. A clogged valve can prevent fabric softener from being dispensed.

Solution:

• Shut off the water supply to the washer.
• Remove the inlet hoses from the back of the washer.
• Clean the screens inside the hoses with a small brush or toothpick.
• Reattach the hoses and turn on the water supply.

Reason 4: Faulty Water Pressure

Insufficient water pressure can hinder the proper operation of the fabric softener dispenser.

Solution:

• Check the water pressure at your faucet. It should be between 40 and 60 psi.
• If the water pressure is too low, contact a plumber to adjust it.

Reason 5: Incorrect Dispenser Setting

Some Whirlpool washers have adjustable dispenser settings. If the setting is incorrect, fabric softener may not be dispensed.

Solution:

• Refer to the user manual for your specific washer model.
• Adjust the dispenser setting to the appropriate level for fabric softener.

Reason 6: Faulty Dispenser Motor

The dispenser motor is responsible for pumping fabric softener into the wash cycle. A faulty motor can prevent the dispenser from working.

Solution:

• Contact a qualified appliance repair technician to diagnose and replace the faulty motor if necessary.

Reason 7: Electronic Control Board Failure

The electronic control board is the brain of the washer. A malfunctioning control board can disrupt the communication between the dispenser and the washer.

Solution:

• Contact a qualified appliance repair technician to diagnose and replace the faulty control board if necessary.

Troubleshooting Tips

• Use only Whirlpool-recommended fabric softener.
• Do not overfill the fabric softener compartment.
• Run a hot water cycle with an empty washer to flush out any remaining residue.
• If the problem persists after trying the troubleshooting steps above, contact Whirlpool customer support.

What You Need to Know

Q: Why is my Whirlpool washer dispensing too much fabric softener?
A: The dispenser setting may be too high. Adjust the setting to a lower level.

Q: Why is my Whirlpool washer not dispensing fabric softener at all?
A: Check for any of the causes mentioned in this blog post, such as a clogged dispenser compartment or a faulty dispenser motor.

Q: Can I use any fabric softener in my Whirlpool washer?
A: No, use only Whirlpool-recommended fabric softeners. Using other brands may cause damage to the washer.