Whirlpool Washer Sensing Woes? Diagnose The Problem In 5 Easy Steps!

Whirlpool washers often display the “Sensing” message during the wash cycle. This indicates that the washer is adjusting the water level and wash settings based on the load size and fabric type. However, if the “Sensing” message remains on indefinitely, it may signal an underlying issue.

Causes of Continuous “Sensing”

• Faulty Water Level Sensor: The water level sensor, located at the bottom of the tub, measures the amount of water in the washer. A malfunctioning sensor can send incorrect signals, causing the washer to continuously sense the water level.
• Blocked Drain Pump: The drain pump removes water from the tub during the rinse and spin cycles. A clogged pump can prevent the water from draining properly, leading to an extended “Sensing” phase.
• Control Board Issue: The control board, the brain of the washer, coordinates all the functions. A faulty control board may not receive or interpret signals from the sensors correctly, resulting in a continuous “Sensing” message.
• Software Glitch: Occasionally, a software glitch can cause the washer to get stuck in the “Sensing” phase.
• Incorrect Load Size: An excessively large or small load can interfere with the washer’s ability to accurately sense the water level and adjust the settings.

Troubleshooting and Resolution

1. Reset the Washer

Unplug the washer from the power outlet for 1-2 minutes, then plug it back in. This simple reset can often resolve minor software glitches.

2. Check the Water Level Sensor

Inspect the water level sensor for any visible damage or debris. If necessary, clean the sensor using a soft cloth and mild detergent.

3. Inspect the Drain Pump

Disconnect the washer from the power supply. Remove the access panel at the bottom of the washer and check the drain pump for clogs. Remove any obstructions, such as hair, coins, or lint.

4. Contact Whirlpool Support

If the above troubleshooting steps do not resolve the issue, contact Whirlpool customer support. They may provide further assistance or arrange for a technician to inspect the washer.

Prevention Tips

• Use the Correct Load Size: Avoid overloading or underloading the washer.
• Clean the Water Level Sensor Regularly: Periodically clean the water level sensor to prevent debris buildup.
• Keep the Drain Pump Clear: Regularly inspect the drain pump for clogs and remove any obstructions.
• Update the Washer’s Software: Check for software updates from Whirlpool and install them as recommended.

Additional Considerations

• Some Whirlpool washers have a “Smart Sensing” feature that continuously adjusts the wash settings throughout the cycle. If this feature is enabled, the “Sensing” message may appear more frequently.
• If the “Sensing” message is accompanied by other error codes or flashing lights, refer to the washer’s user manual for specific troubleshooting instructions.

Final Thoughts

While the “Sensing” message is typically a normal part of the Whirlpool washer‘s operation, a persistently displayed message can indicate an underlying issue. By following the troubleshooting steps outlined above, you can resolve the problem and restore your washer to proper functioning.

Top Questions Asked

Q: Why does my Whirlpool washer say “Sensing” for a long time?
A: This can be caused by a faulty water level sensor, blocked drain pump, control board issue, software glitch, or incorrect load size.

Q: How do I reset my Whirlpool washer?
A: Unplug the washer for 1-2 minutes, then plug it back in.

Q: How often should I clean the water level sensor?
A: Clean the water level sensor periodically to prevent debris buildup.

Q: Can I overload my Whirlpool washer?
A: Avoid overloading the washer, as this can interfere with its sensing capabilities.

Q: How do I update my Whirlpool washer‘s software?
A: Check for software updates from Whirlpool and install them as recommended.