Troubleshooting Mastery: How To Fix That Pesky Whirlpool Washer Touch Screen Issue

If your Whirlpool washing machine‘s touch screen is malfunctioning, it can be a frustrating experience. However, resetting the touch screen can often resolve these issues and restore your washer to normal operation. In this comprehensive guide, we will provide step-by-step instructions on how to reset Whirlpool washer touch screens for various models.

Identifying Your Whirlpool Washer Model

Before proceeding with the reset process, it’s crucial to identify the specific model of your Whirlpool washing machine. This information can usually be found on a label located on the back or bottom of the appliance. Knowing the model will help you determine the appropriate reset procedure.

Resetting Whirlpool Washer Touch Screens

Method 1: Power Cycle Reset

Applicable Models: Most Whirlpool washers

1. Unplug the washer from the power outlet.
2. Wait for at least 1 minute.
3. Plug the washer back into the outlet.
4. Press the “Power” button to turn on the washer.

Method 2: Control Lock Reset

Applicable Models: Washers with a “Control Lock” feature

1. Press and hold the “Control Lock” button for 3 seconds.
2. The control lock indicator light should turn off.
3. Press and hold the “Start/Pause” button for 3 seconds.

Method 3: Diagnostic Mode Reset

Applicable Models: Washers with a diagnostic mode

1. Press the “Diagnostic Mode” button (usually located on the console).
2. Enter the diagnostic mode code (varies by model).
3. Navigate to the “Reset” option using the arrow keys.
4. Press “Enter” to initiate the reset.

Method 4: Factory Reset

Applicable Models: Washers with a factory reset option

1. Press the “Power” button to turn on the washer.
2. Press and hold the “Options” and “Start/Pause” buttons simultaneously for 5 seconds.
3. The washer will enter factory reset mode.
4. Select the “Reset” option and follow the on-screen instructions.

Method 5: Hard Reset

Applicable Models: Washers without a specific reset option

1. Unplug the washer from the power outlet.
2. Open the washer lid or door.
3. Locate the wiring harness connected to the touch screen panel.
4. Disconnect the wiring harness and wait for 1 minute.
5. Reconnect the wiring harness and close the lid or door.

Troubleshooting Common Touch Screen Issues

If the reset process does not resolve the issue with your Whirlpool washer‘s touch screen, you may need to troubleshoot other potential causes. Here are some common issues and their solutions:

• Touch screen unresponsive: Clean the touch screen with a soft, damp cloth.
• Touch screen flickering: Check the power connection to the washer.
• Error messages: Consult the washer’s user manual for specific error code explanations.
• Buttons not working: Try pressing the buttons firmly or using a different finger.

Preventing Touch Screen Malfunctions

To reduce the risk of future touch screen malfunctions, consider the following preventive measures:

• Keep the washer’s environment clean and free of moisture.
• Avoid using sharp objects or abrasive cleaners on the touch screen.
• Update the washer’s software regularly if available.

Wrapping Up: Troubleshooting Your Whirlpool Washer Touch Screen

Resetting your Whirlpool washer’s touch screen can effectively resolve various malfunctions. By following the step-by-step instructions provided in this guide, you can restore your washer to optimal operation. If the reset process does not resolve the issue, troubleshoot common touch screen problems or contact Whirlpool customer support for further assistance.

Answers to Your Most Common Questions

Q: How often should I reset my Whirlpool washer touch screen?
A: Regular resets are not necessary unless you experience touch screen malfunctions.

Q: Can I reset my Whirlpool washer touch screen if it’s unresponsive?
A: Yes, you can try a hard reset by disconnecting and reconnecting the wiring harness.

Q: What are the signs of a faulty Whirlpool washer touch screen?
A: Common signs include unresponsiveness, flickering, error messages, and malfunctioning buttons.