Troubleshooting Simplified: Step-By-Step Guide To Resetting A Whirlpool Cabrio Washer Touch Screen

Does your Whirlpool Cabrio washer‘s touch screen seem unresponsive or acting up? Don’t worry, resetting it is a quick and easy fix. Here’s a step-by-step guide to help you get your washer back on track:

Power Cycle the Washer

1. Unplug the washer: Disconnect the power cord from the outlet.
2. Wait 60 seconds: This allows the washer’s internal components to discharge any remaining power.
3. Plug the washer back in: Connect the power cord to the outlet.
4. Turn on the washer: Press the power button to turn the washer back on.

Enter Diagnostic Mode

1. Press and hold the “Drain/Spin” button: Keep the button pressed for about 5 seconds.
2. Turn the dial to “Rinse/Spin”: While still holding the “Drain/Spin” button, turn the cycle dial to the “Rinse/Spin” setting.
3. Release the “Drain/Spin” button: After turning the dial, release the “Drain/Spin” button.
4. Press and hold the “Soil Level” button: Press and hold the “Soil Level” button for about 5 seconds.

Reset the Touch Screen

1. Press the “1” and “3” buttons simultaneously: Hold down both buttons for about 5 seconds.
2. Release the buttons: After 5 seconds, release both buttons.
3. Touch the center of the screen: Tap the center of the touch screen to confirm the reset.

Exit Diagnostic Mode

1. Press and hold the “Cancel” button: Keep the “Cancel” button pressed for about 3 seconds.
2. Turn the dial to “Off”: While holding the “Cancel” button, turn the cycle dial to the “Off” setting.
3. Release the “Cancel” button: After turning the dial, release the “Cancel” button.

Conclusion: Touch Screen Reset Success!

Congratulations! You have successfully reset the touch screen on your Whirlpool Cabrio washer. If you encounter any further issues, please refer to the user manual or contact Whirlpool customer support. Remember, regular maintenance and cleaning can help prevent future touch screen problems.

Frequently Asked Questions

Q: Why is my Whirlpool Cabrio washer touch screen not working?
A: There could be several reasons, including a power outage, a software glitch, or a hardware issue.

Q: Can I reset my Whirlpool Cabrio washer touch screen without unplugging it?
A: No, unplugging the washer is necessary to discharge any residual power and ensure a successful reset.

Q: How often should I reset my Whirlpool Cabrio washer touch screen?
A: Resetting the touch screen is usually not necessary unless you experience problems or glitches.

Q: What happens if I reset my Whirlpool Cabrio washer touch screen and it still doesn’t work?
A: If the reset doesn‘t resolve the issue, there may be a more significant problem requiring professional repair.

Q: Can I use a universal remote to reset my Whirlpool Cabrio washer touch screen?
A: No, using a universal remote to reset the touch screen is not recommended. Always follow the manufacturer’s instructions for resetting.